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Up to 79% off ITIL Foundation Course - online
Deal Price: ₦15,500
The Foundation Certificate in IT Service Management demonstrates an understanding of the key terms and concepts for the ten core IT Service Management disciplines. This course outlines the processes of Service Support and Service Delivery, plus the Service Desk function and Security Management within the context of a business-focused IT Service Management approach.
Elearning courseware, exam prep tips, lots of sample exam questions and answers, ITIL revision guide and course slides.
Introduction to ITIL
IT Infrastructure Library
IT Service Management Concepts
Service Desk Support
IT Services Financial Management
IT Service Continuity Management
IT Security Management
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