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Customer Service Assistant (Part Time)

Party Station Limited

Job Info:

Company Party Station Limited
Date Posted 14 March 2017
Work Type Part Time
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Job Details

As a customer service assistant at Party Station you are the first point of contact for all customers.
Your main aim is to interact with all customers (virtual or walk-in).
It is your daily duty to ensure all orders are processed as soon as they are received.

Delivering exceptional customer service through personal contact with customers;
Interacting with and assisting customers with enquiries;
Analysing sales figures and forecasting future sales;
Processing all customer orders as soon as they are received;
Using information technology to record sales figures, for data analysis and forward planning;
Assisting in receiving and stocking procedures, and assisting in merchandising procedures;
Responding to customer complaints and comments;
Keeping up to date with the latest movies, cartoons and trends in the party world.
Ensures proper labeling and signing
Ensure you maintain all registers

We welcome all applicants from different educational backgrounds with a minimum qualification of OND.
Skills Required:

As a customer service assistant, we would expect you to be well spoken, articulate and well mannered.
Dress code – professional
The ability to plan and prioritise workloads accordingly;
The ability to use the Microsoft package efficiently (particularly MSWord and Excel)
Customer focus;
The capacity to grasp new concepts quickly;
The ability to multi-task and work under pressure;
A desire to work as part of a team to generate fresh and innovative ideas.
Salary/Bonus and Working Hours

Hours are dependent on individual stores and season.
Salary will be negotiated at interview based on qualifications and experience.

Interested and qualified candidates should send a copy of their CV's to: quoting the job specification LAGCA06.
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